FAQ
On each individual product page there is a stock level indicator to show what is available. We do not display out of stock items. If you have seen something on our site and can no longer find it, or have ordered the item in the past, it’s always worth a phone call to find out when new stock will be arriving.
We do! – Many of our products qualify for Next Day Delivery. In addition, we use a brilliant courier service who can send you a 1 hour delivery notification on the morning of your delivery as well as a ‘You’re Next’ message when the driver is one delivery away!
See the individual product page to identify what delivery service available. For more information about Delivery options click here.
On many of our tools. we have a few different delivery options to help you get your parcel whenever it’s convenient for you. We offer Next Day on many tools and 2 additional premium delivery services : one is “Next Day Delivery before 10.30am” and the other is “Saturday Delivery.”
You can make your selection of delivery at checkout. For most of our deliveries we require a signature to ensure they arrive safely. Please ensure someone is available at your work or home to take in the delivery.
When your goods have been dispatched you will receive a confirmation via email to the email address provided – it is important to provide us with an email address as this can be the quickest and most efficient way of us contacting you.
If the product is ordered before 4 PM it will be shipped today. If the product is ordered after 4 PM the product will be shipped next day only.
No, only selected few products only comes under warranty and for others services will be provided for customer which includes charges accordingly.
On the rare occasion that your order is delayed, please check with our customer support they will provide you with new delivery date.
An email notification will be sent your registered mail address as soon as you place your order
Upon returning the defected goods/products the replacement item will be sent to you on the previous address
No, right now we don’t have any EMI options. We will update you once it is available.